Backups Using Norton Ghost 9.0
Documented by Sreenivas R. Peddi January 2006

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For instructions on installing Symantec"s Norton Ghost 9.0 see http://www.gis.usu.edu/backups/NGinstall.html

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For recommendations on selecting an external USB hard disk for backups see http://www.gis.usu.edu/backup/USBdrive.html

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Start the Norton Ghost program.
Start -> All Programs -> Norton Ghost -> Norton Ghost



The following window appears on your screen.
On the left column, we can select the type of view.
The view will be either “Basic View” or “Advanced View”.

Select “Basic View” in the left column

Notes on Disk Space Requirements:
Allocate a larger backup hard disk than you think you will need

The most common backup problems are running out of space for your backups.


In the white information box just below “Select a drive to backup or restore”
all the disk partitions present in the system are displayed with there Used and Total space.

In this particular example, there are four drives from which one can chose to backup or restore.

Ensure that you have enough disk space to backup the partitions you need.

You can not backup a partition to the same partition
and should not backup a partition to another partition on the same disk.

Typically if you have 50GB of data you want to backup and anticipate you will use another 50GB
of data over the course of the next year (100 GB of used disk space one year from now)
then you should have at least 200GB of free disk space on your backup hard disk to accomodate
full and incremental backups.

Free disk space and a pie chart diagram can be viewed by selection each partition/disk.

Here, the pie chart represents the very small  “DellUtility(*.\” partition.

Select “Basic View” in the left column to view the tasks in the following window:






Select “Schedule Incremental Backups”:




The Backup Job Wizard window pops up.
Click  "Next >>"




Select “Base with Incerementals” and select "Next>>"





Select the Hard Drives/Partitions you wish to back up:

To select multiple partitions hold down the <CTRL> key while selecting partitions.
In this case we select the following partitions:
Dell Utility (*:\)
    (C:\)

Select "Next >>"

Note on Partitions and Disks

A hard disk may contain one or more partitions

Partitions are designated by a Drive Letter such as C:\ or G:\

In this example, the Dell Utility *:\ partition is part of the same hard drive as the C:\ partition

The wizard asks if you want to continue even if incremental backups cannot be created for unmounted partitions.
If you receive this window select “Yes".




The wizard then prompts for the location where the backups will be stored.
Select "Browse..."



Select a partition that you have not selected to be backed up.
In this example we are selecting the Maxtor USB(G:) drive.



Select "Make New Folder"




In the Maxtor USB(G:) we are going to create a new folder and name it “Backups_Norton9.0”.
This is specific only to this example, you can select any name for your backup location folder.




Once the folder is created click on it once so it is highlighted and select "OK"




Your backup location will appear in the field below “Folder to store backup images:”
This location will be your specific backup location.
Select "Next>"



Once we have created the location, we have to schedule a time for the backups.  

To automate the backup process so we don’t miss a backup select "Weekly" under "Create Backups:"

Once you select the weekly schedule, the display on the right side changes prompting for the selection
of the days and time you want to backup the drives. 



Schedule Base (Full) backups: Saturday 6:00am
To save on disk space we only need a Base (Full) backup on Saturdays
Deselect Sun - Fri backups.



Incremental backups are generally fairly quick but they will slow your system.
Schedule Incremental Backups M-F 12noon and 6:00pm
Obviously, If you aren't working on your computer on a particular day
don't schedule an incremental backup at the end of that day.

Deselect Sat and Sun.
Change First backup of each day: time to 12:00pm.
Change Last backup of each day: to 6:00pm
Change Hours between backups: to 6
Verify that backups per day is set to 2

Select "Next >>"



The Compression type should remain as Standard(recommended).
Select “Verify backup image after creation”.
This will test that your backup hard disk is not going bad.




Select the option to “Divide the backup image into smaller files to simplify archiving”.
File size: should be 1024 MB



Select "Limit the number of backups saved for each drive".
For Maximum: number of backups select 1
This indicates one full backup will be maintained until the next full backup completes.
Thus, you will need space for two full backups on your backup disk.

Notes on increasing the Maximum number of backups

If you find that your backup hard disk is less than 40% full after a week of backups
you may choose to increase this number.   Selecting too large a number will cause
your backups to fail due to lack of disk space

Select "Next >>"



Select “Create the first backup now”
Select "Finish"




You can monitor the progress of your backup at the bottom of the window where it says "Ready"



This backup task is 2% complete.



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We can configure Norton Ghost to send us email upon backup completion.
The following screenshots show how to configure this option.

Select  Tools --> Options.



In the pop-up window go to the Notification tab
Select “Send Notification of major events to the following address”.



Enter <your email address> for "Send notification of major events"
Enter backupadmin@cnr.usu.edu for "From address"
Enter leupold.gis.usu.edu for "SMTP server"




If you receive the below "transport failed" error message select "Yes"
You will need to modify your McAfee AntiVirus software (instructions below)



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Optional: McAfee Virus Protection Fix

If you received the above error "The transport failed to connect to the server" above
you may resolve the error by following the below instructions:

Right-Click on the McAfee AntiVirus icon in your taskbar



Select "VirusScan Console..."



Double-click "Access Protection"



Double-click "Prevent mass mailing worms from sending mail"



Type PQV2iSvc.exe, in front of the "Excluded Processes" list to allow Norton Ghost to send email.
(Norton Ghost 9.0 used to owned by Power Quest "PQ")



Select "OK"
Select "OK"
Close the McAfee VirusScan Console window


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Optional: Start a backup job

If you haven't already started your first backup you may


Once notification settings are done, you may want to start the job now.

This can be done by clicking on the Backup_Jobs tab within the Advanced View.
Select the desired backup job, in this case the only choice is: “Backup of DellUtility”
Right click on top of the backup job and select "Run Job Now"
or select "Run Job Now" from the left column under "Backup Job Tasks"





Select "A baseline backup"
Select "OK"




You may view the progress of the backup at the bottom on the window.
The backup task in this example is 2% complete.